Guides

Quick Guides

Simple introductions for beginners.
Get started quickly.

 

FAQs

Detailed answers to common questions.
Guidance for more experienced users.

Legal & Feedback

Terms & Conditions

Legal fineprint about Away Team
and use of our website.

Privacy & Cookies

Information we may collect
from you and how we use it.

Issue Reporting

How to report any problems
you encounter to us.

Issue Reporting

If you encounter an issue not addressed by our Guides and FAQs, please contact support [at] awayteam.co.uk with the following details:

  1. The steps needed to reproduce the problem, e.g. in Trkd GPS, press Settings->Language
  2. The result you observe, e.g. the first item reads 'Eglish'
  3. The result you expect, e.g. the first item should read 'English'

For app issues, please also include:

  1. The version of the software shown by Menu->About, e.g. Trkd v1.84.0
  2. The make and model of your device, e.g. Nokia 6700 Classic
  3. The version of your device's operating system, e.g. v10.50